Question 1

What parts of Loudoun County do you serve?

Accepted Answer

Leesburg, Ashburn, Sterling, South Riding, Brambleton, Broadlands, Purcellville, Middleburg, Lovettsville, Hamilton, Round Hill, and nearby communities. If you are on the county line, tell us the town — we will confirm before we route the visit.

Question 2

Are you licensed and insured?

Accepted Answer

We operate as a licensed and insured local contractor. License number and insurance certificate belong in the business config (and on your Google Business Profile) before launch — we do not publish placeholder numbers that look real.

Question 3

Do you offer free estimates?

Accepted Answer

Yes. Straightforward jobs can often be quoted from photos. If we cannot see the condition — a leak inside a wall, a fan box, a deck ledger — we schedule a look. The estimate stays free.

Question 4

How soon can you come out?

Accepted Answer

We aim for same-week visits, not same-hour emergencies. Storm weeks and the Saturday before Thanksgiving book tighter. Write with your town, the job, and a couple of time windows.

Question 5

Do I need to be home?

Accepted Answer

Someone 18 or older needs to let us in, confirm the work, and approve the quote if it changed on site. We do not accept “the garage is open” as a plan.

Question 6

What is too big for a handyman visit?

Accepted Answer

Full rewires, sewer replacements, new roofs, additions, and custom deck builds. We will say no and point you in a useful direction rather than stretch a punch-list crew over a project that needs a general contractor.

Question 7

Can you work inside an HOA community?

Accepted Answer

Yes. We match existing materials on visible exterior work. If your association requires an architectural form for a change, you file it. We can attach a simple written scope.

Question 8

Do you warranty the work?

Accepted Answer

[WARRANTY — add your real written warranty here before launch. Until then we describe the standard: we come back if a repair we made fails from workmanship, not from a new leak or a door the family keeps slamming.]

Questions we would rather answer once

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